Focusing on what CCP believes the masses want creates debacles like Incarna. Sometimes you have to listen to what even the 1% are telling you because they are the ones creating the in-game content that tens of thousands of players are benefiting from (whether those players realize it or not). There shouldn't be a single uninterested player, those not showing interest are simply ignorant of where GÇ£stuffGÇ¥ comes from and fat/dumb/happy consuming the efforts of others.

If we can improve the experience at the top of the chain, benefits will trickle throughout the rest of the playerbase. IGÇÖve been in multiple corporations that had great guys in it, but only 1-2 dudes in leadership that sacrificed their game time to struggle running the POS to give 100-150 dudes a reason for playing and interacting with each other. Those 1-2 dudes in leadership got burned out. The current POS design is directly responsible for multiple dedicated leaders being burnt out and leaving the game.

The idea of GÇ£high-level contentGÇ¥ in EVE should not be to burn out the leadership of corporations, those few leaders trying to build something to support their band of 100+ dudes, to the point where they are unsubbing from EVE and leaving those followers hanging. Those followers are then themselves left to contemplate whether they too should unsub or go through all of the pain of finding another home and a new group of friends to continue playing the game with.

Bad POS design creates unsubs.

Well, either a resident of 0.0, or WHs, or low, or high ... you know, the people a POS revamp would have an effect upon. I disagree that it would take everyone in CCP working full time only on POSs to get it done in a year. If that is reality, then they have other issues as a gaming company.